Bus
Carris 737 · Castelo / Chão da Feira
2 min walk
From Praça da Figueira; avoids the long steep climb from Baixa.
Tram
28E · Miradouro de Santa Luzia or Largo Portas do Sol
5 min walk
Walk through Alfama lanes to Rua de Santa Cruz do Castelo; tram can be crowded.
On foot
Rossio Metro
11 min walk
Official fast route uses the Chão do Loureiro parking-lot lift from Largo do Caldas, then follows uphill streets to the castle.
On foot
Martim Moniz Metro
12 min walk
Use the Chão do Loureiro lift route to reduce the uphill walk.
On foot
Baixa-Chiado Metro
15 min walk
Official walking estimate; cobbles and hill gradients may make this longer for slower walkers.
Step 1
Buy or collect admission ticket
Buy online through the castle’s official BOL route to bypass the ticket-office purchase queue, or buy on the day at the ticket office or automatic machines on Rua de Santa Cruz do Castelo. The ticket office is to the right of the entrance.
Step 2
Go to the main public entrance
Ticket holders proceed directly to the entrance at Rua de Santa Cruz do Castelo, 1100-129 Lisboa; an online ticket on a phone is accepted.
Step 3
Validate concession or free-entry eligibility
Present ID and qualifying proof for youth, senior, disability-related, Lisboa Card, or other concession/free tickets; proof is checked at validation.
Step 4
Enter the monument
Online purchase skips the ticket-purchase queue, but may not skip an access-control queue. Arrive at 9:00am in April–October for the least congested ramparts.
The ticket office has a wheelchair ramp and priority service. An accessible route with regularized flooring runs from after the turnstiles to the eastern viewpoint; the museum has an entrance ramp and an internal lifting platform for one room. Adapted toilet, four wheelchairs and a Swiss-Trac wheelchair tractor are available; guide dogs are welcome. Ramparts, towers, steep stairs and much archaeological terrain are not fully accessible, and rampart access is reduced for visitors with limited mobility. Uneven ground, steep irregular steps and slippery surfaces in rain are hazards.
Source: castelodesaojorge.pt